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Services

Our people and the services we provide define our firm. We take pride in delivering a first-class client experience and work diligently to keep our staff trained and focused on always exceeding our client’s expectations. From the latest home theater design techniques to total smart home and building solutions, we can help you get the most out of technology. Our role as technology advocate begins with initial client discovery, scheduled meetings and allowing us the long-term service and maintenance of completed installations.

service consultation

Consultation

With our extensive experience providing smart technology and integrated systems, we are able to provide thoughtful discussion and valuable insight about what products and solutions work best to achieve a desired result for you. We advise on what brands and technologies are reliable and which play well with others. Get up to speed on the latest innovations and trends and have your questions answered. With our collaborative approach expect to get ideas and creative suggestions on how to incorporate technologies to enhance your life in your home or business. We can even let you know what to avoid or where to proceed with caution, which can save time, money and frustration.

service project specification

Project Specification

We can apply our knowledge and expertise to documenting requirements for AV and integrated technology products, materials and services for a proposed project. We can work together with architects, interior designers and engineers to assist in preparing agreement documents and construction requirements. Our specifications describe the type and quality of every product required for the project including functionality, installation and finishing. We are a Licensed Contractor, so all codes and standards are addressed where appropriate.

service design engineering

Design & Engineering

Comprehensive and thoughtful system design and engineering up front leads to the best balance of functionality, reliability and aesthetics for the end result, which avoid costly mistakes or change orders, having to do something twice, or tearing up walls once they have been closed. Careful attention is given to the numerous details involved with smart technology and integrated systems to ensure they are easy to use and deliver consistent performance and allow for future expansion or upgrades. Everything from wiring infrastructure, hardware location, control device placement, user interface design, power management and blending equipment with architectural elements and interiors is planned out in advance. We coordinate with architects, engineers, interior designers, general contractors, and affected sub-contractors.

services lighting design

Lighting Design

Our in-house lighting system designers will create an efficient and elegant lighting solution that illuminates your space for function and aesthetics. We consult and collaborate with architects, engineers, interior designers and general contractors. You will receive documentation for fixture specifications, placement, and electrical plans. Combining our technical acumen and design techniques will beautifully elevate the experience of your space.

services lighting design

System Documentation

A smoother construction process is achieved when the technology system design is documented in advance of actual construction. All parties involved in building your space, benefit with clearly defined drawings for device location, pre-wire, technical power, schematics, rack elevation, lighting control, motorized window treatments, equipment space planning, video sightlines, requirements for video niches, and more. We coordinate with your entire design team including architects, engineers, interior designers, contractors, and consultants to reduce confusion and achieve a smooth and efficient project from start to finish.

services project management

Project Management

A smart technology project takes effective planning, organizing, and allocating resources to make sure it is completed on time and with the desired result at fit and finish. Additionally, procedures and protocols need to be met and unforeseen problems should be resolved quickly and efficiently. Our dedicated project managers oversee all details and consistently communicate with the contractor, subcontractors and owner. Job sites are dynamic with many moving parts and having a solid, experienced person responsible to bring it altogether makes all the difference. Given the multifaceted nature of integrating different sub-systems from audio/video, lighting control, climate, security, networking, etc., we take a proactive approach and communicate every step of the way.

services implementation

Implementation

Putting all the parts and pieces together for smart technology and integrated systems need to be executed with skill, precision, and some finesse. As much as we value our manufacturer partners, different products and brands have nuances that require special know-how and experience to optimize installation and access all the needed functionality. Our trained technicians receive ongoing education and stay up-to-date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship, so it functions as desired and is reliable.

services programming

Programming

If you have a beautiful, high performance vehicle but cannot easily turn it on or drive it where you want to go, then it has no value. The same holds true with the user interface for your integrated technology system. Making sophisticated technology easy to use and simple for any user to get a high level of performance requires advanced work on the hardware. Control systems continue to bring together more and more sub-systems every day from audio/video, media, lighting, shading, and climate, each of these systems speak different languages, we need to translate this information so that all systems speak one language for simple operation. Even if the equipment is properly selected and is robust, the programming effort will determine the intuitive operation. Our programmers balance the technical know-how with the human element, this way manuals filled with lots of instructions are replaced with simple to use touchscreen panels, keypads, remotes, or mobile devices to control your system.

services system monitoring

System Monitoring

Peace of mind, scheduling maintenance, and optimizing system performance for functionality and energy savings is accomplished with system monitoring services. From a dashboard on a touchscreen panel or a secure software application on a computer or smart device, real time information is accessible to provide status of lighting, temperature, security, and more 24 hours a day 7 days a week, whether you are there or on the other side of the globe. IP Devices and service provider accounts are effectively managed including information and documents such as warranties and device manuals.

services maintenance support

Maintenance & Support

Just as a vehicle needs regular maintenance and over time require service or replacement of parts, the same is true with smart technology and integrated systems. We provide continued tuning and system adjustments at set time intervals based on your unique solution to maximize performance levels. When something goes wrong, which is an inevitable truth about electronics, we will be there to fix it quickly. Plus, the fact that constant innovation continues to advance electronic equipment means there may be new features and enhanced performance that you will want whether it is for the video, music, security or control in your space. That is why we take a proactive approach to communicating with you about the latest technology and managing of software and firmware updates as they are available.

Let us be your trusted advisor you can count on!

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